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Newest Member: chickenchicken

Off Topic :
banking password question

Topic is Sleeping.
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 lonely2009 (original poster member #26370) posted at 2:24 PM on Friday, July 28th, 2023

I have a bank account that originally required two user id's and passwords because the credit card was not linked to the savings. They are now linked and the credit card is now the primary user id and password. I can no longer access the savings using the original savings account user id and password. When I try, it says user id and password are no longer valid.

I have tried resetting the password and the password reset won't let me enter in the savings user id, it keeps showing the credit card user id. If I can't change the password, and it no longer works, is it a security risk for the savings account.

I successfully changed the user id that accesses both accounts.

Thanks in advance.

BS- Me -young at heart
FWH- AARP Eligible
M - Over a quarter of a century
DDay - 9-14-09
R - going full steam ahead

posts: 402   ·   registered: Dec. 1st, 2009   ·   location: West Coast
id 8801223
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sisoon ( Moderator #31240) posted at 6:59 PM on Friday, July 28th, 2023

I don't see how you can clean this up without getting the bank involved. What do they say about the problem?

fBH (me) - on d-day: 66, Married 43, together 45, same sex ap
DDay - 12/22/2010
Recover'd and R'ed
You don't have to like your boundaries. You just have to set and enforce them.

posts: 30400   ·   registered: Feb. 18th, 2011   ·   location: Illinois
id 8801390
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Tanner ( Guide #72235) posted at 8:59 PM on Friday, July 28th, 2023

Wow this reminds of the login Hell that began with AT&T wireless. It always defaulted back to an old landline, DirecTV, Uverse, or streaming account. I could never get the user Id's strait so I got away from AT&T completely.

Dday Sept 7 2019 doing well in R BH M 32 years

posts: 3592   ·   registered: Dec. 5th, 2019   ·   location: Texas DFW
id 8801422
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 lonely2009 (original poster member #26370) posted at 10:12 PM on Friday, July 28th, 2023

I guess calling the bank is my next option. I was hoping for a simple solution...


wish me luck with the perpetual phone loop

BS- Me -young at heart
FWH- AARP Eligible
M - Over a quarter of a century
DDay - 9-14-09
R - going full steam ahead

posts: 402   ·   registered: Dec. 1st, 2009   ·   location: West Coast
id 8801431
Topic is Sleeping.
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